Your Return Request was succesfully submitted. You can now send the related products back to our warehouse in Ridderkerk, The Netherlands. Here are some helpful tips:
Make sure that:
- The articles are complete
- The items are in the original, undamaged packaging
- That the copy invoice and return form are attached
HELPFUL TIPS
We try to process your return as quickly as possible. Here are some more useful tips. Make sure you pack the items well so they don’t get damaged during transportation.
- To save on waste, you can use the box in which we send the product to you have sent.
- Make sure the address label is legible.
SEND
Take the package to a post office of your choice. Here you will receive a shipping receipt. Keep it safe until the return has been fully processed. This is your proof that the package has actually been sent and can be requested in case of loss during transport.
HANDLING
You will be notified automatically as soon as the return has been processed by us. Try this we will of course do it as soon as possible. Have you not heard from us after 14 days? Please contact our customer service. Place our address (below) visibly on the box.
True Sneakerz BV
Afdeling retouren
Brouwerstraat 34
2984 AR, Ridderker